Return Info
FIT GUARANTEE
Every Amy Mac piece comes with a fit guarantee! Shopping can be hard when you can't try things on, so we try our best to provide you with sizing info and recommendations to help you find you best fit in each product description and try-on video. However, if a piece doesn't fit, it doesn't belong in your closet no matter how cute it is!
As soon as you receive your package, be sure to try on your clothes or shoes to make sure they fit. Be careful not to get anything on them like makeup, deodorant, or pet hair. Be sure try on shoes in a carpeted room to avoid dirtying the bottoms. You don't want to void the fit guarantee.
You can return UNWORN, UNWASHED items within 7 days of receiving it for a full refund or account credit (your choice).
RETURN CRITERIA
Clothing & shoes must be free of:
- Make-up
- Deodorant
- Perfume
- Fabreze
- Smoke-smell
- Hair or pet hair
- Any other marks, stains or odors
If you have worn (other than trying on) or washed an item, it is no longer covered in our return policy.
If an item is returned to us in a non-resellable condition, it will be returned to you at your cost.
EASY RETURNS
If your item meets all criteria above simply:
- Fill out the return form below and specify if you want a refund or credit. Note: if you are sending multiple returns in one package, you only need to fill out the form once.
- Place item(s) back in original poly-mailer bag.
- Cover the existing label, so it doesn't ship back to you.
- Ship to the address below.
RETURN ADDRESS
Get cheaper shipping:
DO NOT SHIP BACK IF
ITEM IS DAMAGED OR DEFECTIVE
If your item arrived damaged or defective, please send an email to amymacstyle@gmail.com with photos, instead of returning the item. We can determine what next steps are once we receive the photos.
ITEM HAS BEEN WORN OR WASHED
If you have worn (other than trying on) or washed an item, it is no longer covered in our return policy. If an item is returned to us in a non-resellable condition, it will be returned to you at your cost.